Pre-Order Honkai: Star Rail - Interstellar Journey Series Acrylic Shikishi

About Shipping Time

Total Delivery Time=Preparation Time + Shipping Time

• Perception Time: All in-stock orders are processed 3-5 business days, 
• Standard Shipping Time: In most countries, usually it takes 7-15 business days 
• Express Shipping Time: In most countries, Usually it takes 3-7 business days

Shipping Cost:

GC-Lovers offers two different international shipping methods:

• Standard Shipping: 7-15 business days - US $9.99
• Free standard shipping on order US $159+
• Express Shipping: 3-7 business days - US $60

NOTE:

Now we offer the same shipping fee for worldwide now. For some remote or special regions, probably we will contact you if the shipping fee is extremely high.

1. Returns for Standard Products without Quality Problem

Customers have the right to apply for return within 7 days after the delivery date. Customer will be responsible for the return shipping fee for standard products without quality problem. The shipping fee is depends on your location and the shipping company you choose.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

2. Returns for products with quality problem

Customers have the right to apply for return within 7 days after the receiving day for products with quality problem
we will be responsible for the shipping fee whatever cost.
 

How do I make a return?

For any returns, please feel free to contact our customer service via email at gc-lovers@gmail.com firstly. Our customer representative will help you how to make a return or exchange.

Refunds

• Returns for standard products without quality problem, customers will be refunded what you have paid for the item within 7 days after we receive your returned item.
• Returns for standard products with quality problem, customers will be refunded what you have paid for the item and the return shipping fee within 7 days after we receive your returned item. The original shipping fee is not refundable, we have the right to deducted the original shipping fee when make the refund after we receive your returned item.

PS: Please contact our customer service firstly if want want to make a return. Thank you for your cooperation.